01Oct, 2017

Where is my customer data held? Is it stored overseas?

No, server infrastructure is housed within a number of Tier III standard (or higher) data centres. These data centres offer world-class facilities including temperature and humidity controls, earthquake protection and advanced fire control systems. The facilities are monitored 24 hours a day, 7 days a week, 365 days a year with multiple security layers including guards, CCTV, photo access cards, “man traps” and locked server cabinets. They are serviced by fault-tolerant and redundant power systems encompassing dual council power supplies and Uninterrupted Power Supply (UPS) filters with backup diesel generators.

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