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Any questions? Chat to our team: 1300 975 630
 
Any questions? Chat to our team: 1300 975 630
IPSI.com.au
IPSI.com.au
  • Solutions
    • Overview
    • Enterprise Payment Solutions
    • PCI DSS Remediation
    • Contact Centre Solutions
    • Data Discovery Platform
  • About
  • Developers
  • Careers
  • Blog
  • Resources
    • Events
    • FAQs
    • eBooks
    • Brochures
    • Glossary
  • Contact

Pay by Phone (IVR)

HomeSolutionsFlexible Payment SolutionsPay by Phone (IVR)

Pay by Phone (IVR)

Accept payments 24/7 without the need for a call centre agent

Our Pay by Phone options provides businesses with a phone-based payment option allowing payment acceptance 24/7 without the need for a call centre agent.

Our state-of-the-art IVR platform, offers enterprise-grade reliability, flexibility and scalability with significant bust capacity ensuring the highest service levels are maintained during peak periods.

Used by a diverse range of blue-chip clients, the cloud-based IVR platform is level 1 PCI DSS certified with significant capacity and redundancy. The flexibility within the platform allows replication of client-side processes with complete customisation including voice talent, scripts, call flows and diversions, data exchange and validation, data look up and multi-type payment processing.

KEY BENEFITS

Easy integration with an existing payment provider and CRM

Level 1 PCI DSS Certified

Enterprise grade reliability, flexibility and scalability

Significant bust capacity ensuring the highest service levels

Customisable voice talent and scripts

Fully automated system

HOW PAY BY PHONE (IVR) WORKS

  • Customers call a dedicated phone payment number and are walked through a step-by-step voice-based payment system

  • We securely collect the payment data through our cloud-based system and deliver it to your payment provider.

  • The customer is notified regarding the payment result with payment data securely stored away from their payment environment.

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