From 25th May 2018, Europe’s General Data Protection Regulations (GDPR) come into effect. How are you affected?Read more General Data Protection Regulations: How are Australian businesses affected?
Protection is key Merchants handling sensitive credit card data are under increasing pressure maintaining PCI DSS compliance. When it comes to [...]Read more What are the best methodologies to prevent credit card fraud in your business?
Pause-and-resume recording is quickly becoming a legacy solution that no longer efficiently serves the purpose it was designed for, namely to [...]Read more Pause and Resume call recording in the contact centre
The rise of Cybercrime is creating legitimate business risk and privacy concerns for Australians. The government has confirmed it is still [...]Read more Mandatory data breach notification still on government’s agenda
The reforms to the federal Privacy Act include significant changes to the existing privacy principles which apply to private and public sector [...]Read more Australia’s New Privacy Laws, Important Insights